Legal
Refund and cancellation policy
Last updated 26 September 2026
This policy explains how cancellations work for MyPathsala subscriptions. In short: see the product in a free demo first, cancel whenever you like, and note that payments already made are not refunded.
1. See it before you pay
Every school can book a free demo, in which we show the product working the way your school works, so you can check that it suits your school before paying anything.
2. No refunds
Subscription fees, add-on fees and any other payments made to us are non-refundable, whether the plan is billed monthly or yearly, and including periods that are only partly used. This applies except where a refund is required by law.
3. Cancelling
You can cancel from the Subscription page in your school admin at any time. Cancellation takes effect at the end of the period you have already paid for: the school keeps full access until then, and the plan is not renewed.
4. Changing plans
Moving to a bigger plan takes effect immediately and you pay only the difference for the rest of the current period. Moving to a smaller plan takes effect from your next billing period.
5. School fees paid by parents
Fees that parents pay to a school go to the school’s own account. Any refund of school fees is decided and handled by the school, not by us.
6. Contact
Questions about billing or cancellation? Write to contact@mypathsala.com with your school name.